April - October
Due to the temperature sensitive nature of our products and the extreme heat in the Palm Springs area we have tailored a shipping program specific to the hotter months of the year. All packages are shipped via UPS and require different ordering parameters depending on the destination zone and shipping method.
Summer Shipping Promotions
Free shipping to one address per order. Includes cold-ship insulator. Free Shipping minimum is calculated after discounts are applied.
*Please Note: Shipping cost is not included when calculating the Free Shipping minimum.
California - Spend $100 or more and receive FREE UPS expedited shipping to one address per order, within the continental United States. Includes cold-ship insulator.
Nationwide - Free shipping no longer available outside of California. All orders ship UPS flat rate for $25. Includes cold-ship insulator.
Summer Insulator Fee
Due to summer heat we are shipping UPS flat rate $20 for orders below the free shipping minimum. Includes cold-ship insulator.
In order to preserve product quality shipments during the summer must not exceed 2 days in transit. Below is a guide for necessary shipping methods and order cut-off times to ensure these needs are met.
2 Day Expedited - Orders placed before 12pm PST will be processed the same-day Monday thru Wednesday. Orders placed after 12pm PST Wednesdays will be processed the following Monday.
Overnight Expedited - Orders placed before 12pm PST will be processed the same-day Monday thru Thursday. Orders placed after 12pm PST Thursdays will be processed the following Monday.
Worldwide Expedited & Worldwide Saver
Orders will be processed Mondays & Tuesdays. Orders placed after 12pm PST Tuesdays will be processed the following Monday.
They say it’s not how we make mistakes, but how we correct them that defines us. If for any reason our product does not meet your expectations upon arrival, please let us know.
We do not have the ability to ship to P.O. boxes.
Tracking information is sent by UPS via email once order is picked up.
We cannot be responsible for incorrect/incomplete addresses. A fee will be applied for address corrections made after an order has dispatched.